Privacy Policy

Last Updated: November 2024

At Dubai-Visa.AE, we are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

Personal Information

  • Full name, date of birth, and nationality
  • Passport details and photographs
  • Contact information
  • Travel and booking details

Technical Information

  • IP address and browser type
  • Device and operating system info
  • Cookies and usage data
  • Website navigation patterns

How We Use Your Information

  • Processing visa applications
  • Status updates and communication
  • Identity and document verification
  • Payment processing
  • Customer support services
  • Legal compliance
  • Service improvements
  • Important visa regulation updates

Information Sharing

UAE Immigration Authorities

Your application is submitted to UAE immigration for visa processing.

Service Providers

Trusted partners who assist with payments and operations under strict confidentiality.

Legal Requirements

When required by law, regulation, or governmental request.

We do not sell, trade, or rent your personal information to third parties.

Data Security

We implement robust security measures to protect your information:

🔒Secure SSL encryption
🔒Protected server infrastructure
🔒Regular security audits
🔒Staff training and NDAs

Your Rights

Access

Request your personal data copy

Correction

Update inaccurate information

Deletion

Request data removal

Objection

Object to data processing

Portability

Transfer data to another provider

Withdraw Consent

Unsubscribe from marketing

Data Retention

We retain records for 7 years for legal compliance, then securely delete or anonymize your data.

Cookies

We use cookies to enhance your experience. You can control settings through your browser.

International Transfers

Your data may be processed in UAE for visa purposes with appropriate safeguards in place.

Children's Privacy

Our services are not for individuals under 18. We don't knowingly collect children's data.

Contact Us

Questions about our privacy practices? We're here to help.