Terms & Conditions
Last Updated: November 2024
Please review these terms carefully before using our visa processing services.
Services Provided
Dubai-Visa.AE provides visa processing services for tourist visas to the United Arab Emirates (UAE). We act as intermediaries between applicants and UAE immigration authorities.
We do not guarantee visa approval as the final decision rests with the UAE government.
Applicant Responsibilities
By using our services, you agree to:
Application Process
Once submitted, we process your documents and submit them to UAE immigration authorities.
Check your email regularly for status updates and respond promptly to any requests.
Payment Terms
All fees must be paid in full at submission. Prices include service and government fees.
All prices are inclusive of 5% UAE VAT charges where applicable.
Visa Approval & Rejection
Visa approval is at the sole discretion of UAE immigration authorities. We cannot guarantee approval.
In Case of Rejection:
Service fees are non-refundable as we have provided the processing service. Government fees are also non-refundable as they are paid directly to UAE authorities.
Common Rejection Reasons:
Cancellations & Changes
Before Submission
Contact us immediately if you wish to cancel. Cancellations after submission are not possible.
Application Changes
Changes to submitted applications may not be possible. Additional fees may apply if processing has begun.
Limitation of Liability
Dubai-Visa.AE acts only as a visa processing agent. We are not liable for:
Governing Law
These terms are governed by UAE laws. Disputes shall be subject to UAE court jurisdiction.